What is the delivery policy for physical tickets?

We aim to dispatch tickets around 10 days before the event, but this is dependent on when tickets are supplied to us.

Tickets are dispatched by Royal Mail in the United Kingdom, and DHL internationally. When your order has been dispatched, you will receive an email containing tracking information which will provide updates on your order. You will also be able to alert Royal Mail or DHL if you're not going to be in, and make alternative arrangements.

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